They are one of the most unpleasant races in the galaxy - not actually
evil, but bad tempered, bureaucratic, officious and callous. They
wouldn't even lift a finger to save their own grandmothers from the
Ravenous Bugblatter Beast of Traal without an order, signed in
triplicate, sent in, sent back, queried, lost, found, subjected to
public enquiry, lost again, and finally buried in soft peat for three
months and recycled as firelighters.
—The Hitchhikers Guide to the Galaxy